Availability during the holidays and between the years
Changed service hours during the Christmas holidays
2021/12/16
The HRZ is only available to a limited extent during the Christmas period and at the turn of the year. As a result, all enquiries to the HRZ are likely to be processed with delays.
If you would like to use an HRZ service in the period from 21 to 30 December 2021, please note the possible restrictions on service hours below.
HRZ technical systems will continue to operate as usual.
Unless otherwise listed, our support teams will be back in regular service on Monday 3rd January 2021.
The following service hours apply:
- – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –
HRZ-Service – Helpdesk
Service centre city centre, photo station
Regularly open during the limited opening hours due to the Corona pandemic:
21.12.2021 to 30.12.2021: Tue + Thu 9 a.m. – 2 p.m.
- – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –
Service centre Lichtwiese
Regularly open during the limited opening hours due to the Corona pandemic:
21.12.2021 to 30.12.2021: Tue + Thu 9 a.m. – 2 p.m.
- – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –
Hotline
normal availability on working days
- – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –
Central directory enquiries
available
- – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –
Ticket processing (e-mail support)
normal availability on working days
- – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – – –
We wish you a happy and relaxing Christmas season and a good and healthy start into the new year!
Your University Computing Centre
