Workplace and workplace support
HRZ offers various services for your workplace, such as telephone, hardware and software, as well as IT workplace support and other support and consulting services.
In order to be able to use the university network, your computer must be properly registered with the network and, if necessary, access to the institute's storage space and mail server must be set up. To make possible transfers as easy as possible, you can find all the information you need to move IT areas in case your office is relocated here.
IT workplace management
With IT Workplace Management service, HRZ offers departments, dean's offices and central TU facilities the possibility of setting up IT workplaces in a Windows environment. We are in charge of procurement, installation and operation of workstations, PC pools and printers for you.
The Windows Client Management for Admins service enables you to standardize and manage IT workstations in a Windows environment for employees of your institution. The infrastructure provided by HRZ enables your IT staff, as a local administrator, to independently and efficiently manage and maintain the devices and corresponding resources of your users.
If you cannot make progress with an IT problem yourself and your IT workplace equipment is not supported within the framework of IT workplace management, a student assistant at HRZ can help you solve the problem directly on site. Thus support extends to workstations, printers, laptops and mobile devices.