If you have an IT problem and your IT workstation equipment is not supported within the framework of IT workstation management, a student assistant of the HRZ can help you solve the problem directly on site. The help covers workstations, printers, laptops and mobile devices.
The service can be used by all facilities of the TU (departments, central facilities) as well as the central administration. T
What are we doing?
The Rent-a-HiWi service is designed to solve common problems associated with operating workstation PCs.
Among other things, we help with…
- setting up operating systems.
- fighting malware.
- setting up a network printer.
- data transfer from smartphones.
The Rent-a-HiWi service is suitable for processing individual clearly defined and time-limited orders. The service cannot provide continuous support for your entire IT operations.