HRZ Service

HRZ service counter Stadtmitte has limited opening hours, User Support and PC Pool Rooms still closed with immediate effect!

For health reasons (coronavirus) HRZ service counter Stadtmitte has limited opening hours (see below).

HRZ service counter Lichtwiese, User Support and PC Pool Rooms are still closed until further notice.

If you have any questions, please contact .

We will inform you as soon as these services are available again.


HRZ Service

Foto von Würfeln in einer Reihe, die verschiedene Icons zeigen.

HRZ-Service is the first point of contact for students and employees of TU Darmstadt for questions and problems about the university computer centre's services, e.g. TU-ID, Athene Karte, e-mail, WiFi, printing, PC-Pools, etc.

Please contact us by using our contact form, calling us, or feel free to drop by in person! We are happy to assist you!


+49 6151 16-71 112
Mo – Do:
8:30 – 16:00 Uhr
8:30 – 14:00 Uhr

E-mail contact form

access our contact form   access HRZ’s ticket portal
TU-ID needed
Attention: Due to the current situation the service counter, location Lichtwiese, will remain closed until further notice!
S1|02 Room 036
Tuesdays and Thursdays
09:00 – 2:00 p.m.
L1|01 Room 62

Mon – Thur:
Taking photos for Athene-Karte Photos for Athene-Karte can be taken at HRZ Service, Stadtmitte and Lichtwiese during the opening hours listed above. In order to schedule group appointments during the beginning of a semester please contact us via email: .