User Support is aimed at all members of TU Darmstadt.
The User Support Service offers...
The consulting topics are very versatile and concern almost all kinds of mobile devices (laptops, tablets, smartphones) with different operating systems (Windows, Linux, Mac, Android):
- Connection problems with eduroam (WiFi)
- Virus infection of your own computer
- Help with setting up and updating various operating systems
- Installing antivirus software
- Installing the VPN client AnyConnect
- Help with setting up e-mail clients
How you can reach us
The Support takes place by prior appointment on the Campus Stadtmitte, in building S1|02 room 049. Please make the appointment by contacting firstname.lastname@example.org-….
During opening hours, support is also available by telephone. Please understand that we give priority to personally present customers and can therefore not always answer the phone immediately.