Reorganisation of the university computing centre

A sustainable university computing centre for a successful TU Darmstadt

2024/05/24

New working methods and structures are currently being tested and further developed in a pilot area.

The university computing centre is currently working on reorganising its organisational unit. The goal of this action is to increase customer orientation and employee satisfaction. New working methods and structures should ensure faster decision-making processes and optimised communication – both internally at the university computing centre and within the TU Darmstadt.

More transparency and autonomous action by employees should increase effectiveness, flexibility and performance and pave the way towards a resource-saving and sustainable organisation that can meet the increasing demands and expectations and, as a competent partner for TU Darmstadt, will continue to provide IT services reliably and in high quality in the future.

Since 1 May 2024, the new working methods and structures designed by a project team have been tested and further developed for several months in the pilot area Arbeitsumgebung & Kommunikationsanwendungen (engl. working environment & communication applications). Based on the experience gained, these will then be gradually extended to the entire university computing centre in the future.

You can find all the current information about the reorganisation of the university computing centre on our website .

Note for our customers

As long as you haven't received any information from us regarding a change (new contact person, changed input channels, etc.), nothing will change for you for the time being and the cooperation with the university computing centre will continue as before.