Please contact us by using our contact form, calling us, or feel free to drop by in person! We are happy to assist you!
Telephone hotline
| +49 6151 16-71 112 |
Mon – Thu: Fri: |
7:30 a.m. – 6:00 p.m. 7:30 a.m. – 4:00 p.m. |
E-mail contact form
HRZ Service Centre
Stadtmitte
Opening hours
Tue – Thu: 9:00 a.m. – 4:00 p.m.
You will find us here:
S1|02 Room 036 (not 36), Hochschulstraße 3
Visitor access exclusively from the outside via the ULB courtyard
Lichtwiese
Opening hours:
Wed: 9:00 a.m. – 2:00 p.m.
You will find us here:
L1|01 Room 48, Otto-Berndt-Straße 2
New hardware distribution point for managed devices
For customers and users with managed devices, there is now a new hardware distribution point that also provides user support. Here you can pick up your ordered or newly installed hardware, set it up for the first time with the help of our staff, or view the latest hardware models.
Opening hours: Tuesday to Thursday: 9:00 a.m. to 4:00 p.m.
You can find us here: S1|02 Room 030 (near the HRZ Service Centre in the city centre, access via ULB courtyard)
How and where can I get…
…a photo for my Athena card?
Photos for the Athena Card can be taken in the Service Centre Stattmitte during opening hours. Please arrange group appointments for the beginning of the semester separately by e-mail to:
service@hrz.tu-….
…a recording set or other media device for my (lecture) event?
Please remember to bring the device pick up form (opens in new tab) with you when you pick up the device. More information on renting media devices and an online reservation form can be found here.
