The reason for the maintenance work is an unavoidable upgrade to the SharePoint Subscription Edition (SE) version. Microsoft will no longer offer support for the current version. The SharePoint interface cannot be used during the upgrade period (Wednesday, 21 August, midnight to Friday, 23 August, midnight). This means that you will not have access to any files located there during this time.

Please note: This also affects OneNote notebooks that are located in SP.

Recommendations for working with SP files and OneNote notebooks during maintenance work

In principle, we recommend that you do not work with files from SharePoint for the duration of the maintenance work, if possible.

However, if this is unavoidable, for example because you urgently need to access certain files on the days mentioned, you should take note of the following:

• be sure to download files before midnight on Wednesday 21 August. After this time, the system will no longer be available. (Instructions for uploading and downloading files (opens in new tab), p. 3)
• be sure to coordinate with colleagues before downloading files if you are working on them together and label them with version names.
• download the files. Do not check them out! Otherwise this can lead to subsequent synchronisation problems.
• upload all files back to SP after a successful system upgrade and inform your colleagues if necessary. Important note: If two versions of a file are uploaded by two different people, the most recently uploaded version will be visible as the latest version in SP – all other versions can be found in the version history. However, changes to the files are not merged. You should therefore coordinate with your colleagues and, for example, temporarily use the Hessenbox as a shared storage and editing location.

The following applies to the use of OneNote notebooks that are located in SP:

• do not download OneNote notebooks under any circumstances. This can lead to serious synchronisation problems.
• alternatively, use a Word document for your notes and merge your notes back into the OneNote notebook located in SP once the system upgrade has been successfully completed. OneNote notebooks that you have saved locally on your computer or on a network drive are not affected by this.
• Note: You can find out whether your OneNote notebook is saved on the SP or locally by right-clicking on the relevant notebook and going to “Properties”. An address is now given under “Storage location”. https://xyz.tu-darmstadt.de… stands for the storage location SP.

What changes after the upgrade?

Basically, nothing will change for you as a user in terms of the use and appearance of SharePoint. After the upgrade, you will be able to access the familiar user interface again and find your files in the usual location.

Are my files safe during the upgrade?

Yes, your data is safe during the entire migration process.

If you have any questions, please contact service@hrz.tu-….

We apologise for the inconvenience caused by the necessary upgrade and thank you in advance for your understanding.