Availability of the HRZ during the holiday season

Changed service times from 23.12.2024 to 03.01.2025

2024/12/17

The university computing centre will have limited availability during the Christmas season and New Year, which may result in delays in processing requests.

If you would like to use an HRZ service between 23 December 2024 and 3 January 2025, please note the restrictions on service times listed below. The technical systems will remain in operation as usual.

Our support teams will be available for you again as normal from Monday, 6 January 2025.

The following different service times apply from 23.12.2024 to 03.01.2025:

HRZ Service Centre:

  • Stadtmitte, photo station: closed
  • Lichtwiese: closed

HRZ Hotline:

  • on working days between 9:00 a.m. and 2:00 p.m.

IT workplace management:

  • on working days between 9:00 a.m. and 2:00 p.m.
  • No on-site support on 27.12. and 30.12.2024

Central telephone information centre:

  • on working days between 8:00 a.m and 12:00 p.m

User support: closed

Media technology troubleshooting: closed

HRZ reception (Karl Plagge-Haus): closed

Merry Christmas, relaxing holidays and a good start to the New Year!

Picture: Pixabay