Department: Infrastructure

The Infrastructure department is responsible for the data network at TU Darmstadt and plans, configures and installs the components and systems required for data communication at the university.

The data network is now subject to high availability requirements, as in addition to the networks for teaching, research and administration, all operationally relevant installations such as control technology, emergency call, signalling and building systems are now also connected via the network. All important connections to external networks and the central components are therefore set up redundantly. In addition to security aspects, the availability of a service must therefore always be taken into account in the planning of new projects and a risk assessment carried out.

The TU Darmstadt data network therefore represents the basic communication infrastructure. All services and applications run via the network. Without a functioning data network, hardly any area of TU Darmstadt would be able to function. The network has a hierarchical structure and is divided into the core network of TU Darmstadt, which is operated entirely by the HRZ, and the respective institute networks. A total of around 40,000 computer interfaces are supplied via this network. The connected institute networks are operated partly by the HRZ and partly by the institutes themselves. To operate the local networks via the HRZ, the Infrastructure department provides around 18,000 end device connections in the institute buildings and 1,500 server connections in corresponding data centres. Around 3,500 access points are used to operate the university-wide WLAN. At peak times, the central WLAN management system has up to 14,000 simultaneous users.

The Infrastructure department also provides centralised network services such as firewalls, VPN access, Radius, DHCP and DNS.

In organisational terms, the Infrastructure department is divided into the Network Operations, Communication Systems and Construction Support + Server Room Operations groups as well as the Procurement and Budget Control staff unit.

The employees in the “Construction support and server room operation” group are your contacts for central server rooms, housing and questions relating to the communication cable infrastructure.

Construction support

This area provides technical support for all construction measures at the TU Darmstadt, formulates the planning specifications for the communication technology/cable infrastructure trade and supports and advises Department V on issues relating to the cabling required for IT networking in construction matters.

Server room operation

This area of responsibility includes looking after the HRZ server rooms. This includes the operation of the technical infrastructure (operation, support, maintenance and servicing of e.g. air conditioning units, UPSs, locking and extinguishing systems, etc.) as well as the operation and maintenance of the housing areas. ) as well as the operation and maintenance of the housing areas in which TU Darmstadt organisations house their servers.

The Communication Systems group plans, configures and monitors the core network at TU Darmstadt. It therefore takes care of the components and systems required for data communication at TU Darmstadt, ensures the further development of the network services and hands over the systems with corresponding documentation to the Network Operations group for the operation and supply of the computer interfaces.

In addition, the group supports the employees of the Network Operations group in troubleshooting and installation matters and takes care of the maintenance of the network infrastructure.

The Network Operations group operates the TU Darmstadt network and offers all departments the opportunity to connect to the TU Darmstadt intranet. To this end, the working group operates almost 80 routers, 1,000 switches and 190 firewall systems, which are housed in one of the 380 distribution rooms at TU Darmstadt. The switches then supply a total of more than 18,000 computer and device interfaces (e.g. in the area of building management) and around 1,500 connections with high bandwidth for the server systems in a server room.

The working group provides support for relocating and reconnecting telephone and data connections and looks after the WLAN infrastructure with over 3,500 WLAN access points in the buildings and public areas on campus. The group also manages the Infrastructure department's website, is responsible for maintaining the central network database and advises on the registration of computer interfaces and the domain allocation process.

The staff unit takes care of everything relating to contracts and the processing of the large number of procurement processes (e.g. obtaining offers, price comparisons, tenders, inventories, maintenance contracts, etc.).