Zoom

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Zoom – Web conferencing tool at TU Darmstadt

Last update:
08/05/2020 – FAQ > Recommendations for using Zoom
07/05/2020 – FAQ > Zoom & Privacy Policy > Information of the Data Protection Team of TU Darmstadt
06/05/2020 – Information about the Zoom Campus License

In order to support mobile work and digital teaching, TU Darmstadt acquired a Zoom campus license for events with up to 300 participants.

Zoom is a very clearly arranged and easy-to-use tool for web conferences. The cloud service supports different usage scenarios – from virtual teamwork to online presentations and online lectures.

The Zoom campus license is available for all employees and students of TU Darmstadt.

How do I get access to the campus license?

How do I convert my Zoom account to the campus license?

Technical requirement

Zoom can be used (with restrictions) directly in the browser. To use the application, it is recommended to install the Zoom apps. A compilation of the apps for different platforms is available here: https://zoom.us/download.

Manuals and support

The e-learning working group provides detailed information on their websites about online live formats in teaching online live formats in teaching and especially the use of zoom in teaching. The functionalities are described, for which scenarios they are usefully applicable and which corresponding settings should be made in Zoom.

Comprehensive instructions and help videos for using Zoom can be found at the help center of the manufacturer: https://support.zoom.us/hc/en-us

For further questions please contact HRZ-Service.

Media response to web conferencing tool Zoom

Increasing safety

Once again, many reports on the security of Zoom have been read and heard in the media. To increase the security of web conferences via Zoom, the provider of the cloud service has already adapted the relevant settings as well as the software.

The latest news is now about data offered in the net, which originates from a hack that is already known and was not taken directly from the user database of Zoom. The perpetrators probably collected the data as part of a so-called “credential stuffing attack”. In such an attack, log-in data already circulating on the net from old hacks of other websites are used to automatically apply them to a new target, in this case Zoom. Whenever an already known combination of e-mail address and password is found to work, it is included in the new data set created in this way. Thus it is a fundamental problem. It is therefore recommended to change your passwords regularly.

In addition, since April 15, two security holes in the Zoom video chat app have been pointed out, which allow attackers to execute malware on their victims' computers. This could be used to spy on Zoom calls and possibly other private information on the computer. This vulnerability can only be exploited if the attacker is also part of the video conference. The HRZ therefore recommends that you always assign a password for your video conference so that no unauthorised persons can access your video conference.

The HRZ keeps a very close eye on the news and technical developments at Zoom and regularly adapts default settings and recommendations for users.

Configurations already made
The HRZ had already made additional configurations to increase security. For example, a PIN is mandatory when dialling in via telephone; authentication and integration of contacts/calendars into the Zoom system is not possible. It is still possible and sometimes useful to change security settings as a user. Please only make such changes if you know exactly what and why you are changing it!

More information about the topic can be found in our FAQ.