On 04.09.2025 between 12.30 p.m. and 01.30 p.m.

During the specified period, maintenance work will be carried out on the IDM portal, which may result in a brief service interruption of approximately 5 minutes.

On 10.09.2025 between 09.00 a.m. and 04.00 p.m.

+++ Update from 10.09.2025 04:00 p.m.: The maintenance work has been successfully completed. +++ Update from 10.09.2025 2:00 p.m.: Maintenance work is expected to continue until 4:00 p.m. +++ During the specified period, maintenance work will be carried out on the IDM portal, which may result in short service interruptions of approximately 5–10 minutes.

On 05.09.2025 from 11.00 a.m. to 12.00 p.m.

Server maintenance will be carried out during the specified period. This will require the servers to be restarted, which may result in service interruptions.

On 03.09.2025 between 09.00 a.m. and 04.00 p.m.

+++ Update from 03.09.2025 2:30 p.m.: Maintenance work is expected to continue until 4:00 p.m. +++ During the specified period, maintenance work will be carried out on the IDM portal, which may result in short interruptions of approximately 5–10 minutes.

+++Update vom 31.07.25 um 13:49 Uhr: Die Störung ist behoben.+++

Aktuell kann es temporär zu Problemen beim Login am SSO kommen. Das IDM Team ist in der Analyse und wird das Problem so schnell wie möglich beheben.

On 05.09.2025 between 02.00 p.m. and 08.00 p.m.

SharePoint is unavailable during the specified period due to maintenance work.

+++Update vom 28.08.2025 um 10:35 Uhr: Die Störung ist behoben. Der TSM Server ist wieder erreichbar.+++

TSM Server ist gegen 17:00Uhr am 27.08.2025 abgestürzt.

On 28.08.2025 between 09.00 a.m. and 02.00 p.m.

+++ 28.08.2025 04.31 p.m.: The maintenance work has been successfully completed. +++ During the specified period, the IDM portal will be unavailable for approximately 5 to 10 minutes due to troubleshooting.

On 27.08.2025 between 7.00 and 8.00 a.m.

During this period, a database update will be carried out, which means that the Moodle system will be unavailable for a maximum of one hour. During the maintenance period for moodle.tu-darmstadt.de, it will not be possible to log in to Mahara and Panopto.

On 27.08.2025 between 06.00 p.m. and 09.00 p.m.

A security update for Cisco CallManager will be installed during the specified period. From 06:00 p.m., Jabber chat, presence display and login to the Jabber client will be unavailable for approximately 30–60 minutes.

On 26.08.2025 between 12.30 p.m. and 11.00 p.m.

A security update for Cisco CallManager will be installed during the specified period. No changes can be made to the system during maintenance (e.g. via the UC portal). Desk phones will automatically restart at 6 p.m. Ongoing calls via Cisco Jabber will not be interrupted. The Alcatel system is not affected by the maintenance.

The university computing centre welcomes eleven new trainees

On 11.08.2025, eleven young people began their apprenticeships in the IT training network. Seven of them are training to become IT specialists for system integration, two to become IT specialists for application development. In addition, there is a prospective IT systems electronics technician and a trainee for digitalisation management.

On 20.08.2025 between 09.00 a.m. and 02.00 p.m.

During the specified period, the IDM portal will be unavailable for approximately 5 to 10 minutes due to troubleshooting.

+++Update vom 13.08.2025 um 23:29 Uhr: Die Störung ist behoben. Die Anmledung funktioniert wieder.

Anmeldung an M365 funktioniert nicht mit neuen Konten.

+++Update vom 12.08.25 um 13:38 Uhr: Der Server ist wieder erreichbar.+++

​​Der Server ist nicht erreichbar.

On 13.08.2025 between 09.00 a.m. and 03.30 p.m.

+++ Update from 14.08.2025 8:45 p.m.: Hotfix 3 for IDM has been successfully put into production. Several improvements have been implemented in IDM group management, but there are still some configurations in which errors can occur. IDM group memberships are now transferred to Active Directory (AD). Missing attributes are also transferred, which affects logging into Microsoft 365, among other things. The IDM portal is currently still too slow. We are actively working to improve performance. +++

On 07.08.2025 between 09.00 a.m. and 02.00 p.m.

+++Update from 07.08.2025 3:30 p.m.: Hotfix2 for the IDM has been successfully put into production. IDM group management has been activated. IDM groups and memberships are displayed and new groups can be created and memberships added. Unfortunately, changes to groups are not yet transferred to AD, so these changes do not yet apply to groupware mailing lists or SharePoint permissions, for example. However, the existing groups continue to function unchanged. We are working intensively on a solution. The IDM portal is still slow. We apologise for this. We are working on improving performance.+++

+++Update vom 06.08.25 um 08:01 Uhr: Die Störung ist behoben, Der Login ist wieder möglich.+++

Es gibt Anmeldeprobleme bei SharePoint. Ein Dienst läuft scheinbar nicht einwandfrei und vergisst den angemeldeten User. Es kann somit auch zu Berechtigungsproblemen kommen. In den Nachtstunden wird die komplette SharePoint-Farm rebootet.

+++Update vom 30.07.25 um 17:11 Uhr: Die Störung ist behoben.+++

Temporärer Ausfall des next.Hessenbox Servers.

Aktuell gibt es ein Login Problem beim Nutzerportal des Ticketsystems KIX. Das Agentenportal ist davon nicht betroffen. Um ein Ticket zu erzeugen, senden Sie bitte eine E-Mail an service@hrz.tu-darmstadt.de Eine aktive Info bekommt man per eMail automatisch vom Ticketsystem zugesendet. Wir bitten die Unannehmlichkeiten zu entschuldigen und bedanken uns für ihre Geduld.