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16th AdminDay on 10 November 2023
2023/11/01
Register now!
The event is aimed at the IT system administrators of the departments, institutes and central facilities.
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Webmail für Studierende funktionierte nicht
2023/10/18
*** Störung behoben***
Der Zugang zum Webmail-Portal für Studierende war gestern Abend ab ca. 23 Uhr bis heute morgen 7 Uhr gestört. Hintergrund war ein Problem mit dem Speicherplatz. Dieses Problem wurde inzwischen wieder behoben.
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Probleme bei der Sprachkommunikation mit einzelnen externen Callcentern
2023/10/16
Seit einiger Zeit gibt es Schwierigkeiten bei der Erreichbarkeit von einzelnen externen Callcentern (z.B. Zimmermann Elektronik Darmstadt). Die Probleme äußern sich in einseitiger Sprachübertragung. Die Probleme liegen nach aktuellem Stand auf Seite der externen Gesprächspartner. Eine kurzfristige Lösung ist nicht absehbar.
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Maintenance work: IDM portal
2023/10/12
On 17.10.2023 between 8.00 and 9.00 p.m.
+++ Update from 23.10.2023: Maintenance successfully completed. +++ During this period, maintenance work will be carried out on the IDM portal, which will lead to brief outages of the portal.
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Issuance of server certificates disrupted
2023/10/10
+++ Update from 10.10.2023: The bug has been fixed by the provider. +++ It is currently not possible to apply for and issue server certificates. The provider has been informed. A solution to the problem is being worked on.
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Discontinuation of the HRZ IT shop
2023/09/26
Orders via the HRZ IT-Shop are only possible until 06.10.2023.
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Authorisation application for eInvoice and order portal digitised
2023/09/15
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Picture: -Learning ArbeitsgruppePicture: -Learning Arbeitsgruppe
Major Moodle update with new features in function and design
2023/09/14
On 12 September, a major Moodle update to Moodle version 4 was successfully carried out. Moodle 4 brings some new features both functionally and in design. The Moodle Exam system will be updated to Moodle 4 at a later date after the exam period.
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Pilot User for Cloud Services Wanted
2023/09/14
Do you have a need for Infrastructure as a Service or other cloud services for your department's work? Then become a pilot user now.
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Moodle Major update to Moodle 4
2023/09/11
On 12.09.2023 from 7.00 a.m. to 1.00 p.m.
During this period, a major update to Moodle 4 will be carried out, which is why the system will be unavailable.
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Ausstellen von Nutzerzertifikaten derzeit nicht möglich
2023/09/04
+++Update vom 10.10.2023: Die Umstellung auf Seiten des Anbieters wurde abgeschlossen. Nutzerzertifikate können wieder beantragt werden.+++ Aufgrund einer Umstellung auf Seiten des Anbieters, ist die Beantragung und Ausstellung von Nutzerzertifikaten derzeit leider nicht möglich. Der Anbieter arbeitet an der Behebung des Problems. Bisher wurde uns kein Lösungszeitpunkt mitgeteilt Sollte es Neuigkeiten geben, werden wir diese hier kommunizieren.
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Maintenance work: Update OpenProject
2023/09/04
On 05.09.2023 between 1:00 p.m. and 2:00 p.m.
During this period, the software (version 13) will be updated, which is why there will be disruptions.
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Phishing about an alleged pay slip in circulation
2023/08/31
Do not click the embedded link. Delete the message.
Phishing emails are currently circulating in which fraudsters claim that you have received a pay slip. The email links to a fake login page that is based on the real login page of the TU Darmstadt.
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Maintenance work: Athena Card Printing System
2023/08/29
On 29.08.2023 between 07:00 a.m. and 4:00 p.m.
+++ Update from 30.08.2023: Maintenance successfully completed. +++ +++ Update from 30.08.2023: Maintenance work is still ongoing. +++ During this period, the Athena Card printing system will be undergoing maintenance, which may result in restrictions on card printing.
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Maintenance work: Moodle – Major update to Moodle 4
2023/09/08
On 12.09.2023 from 7.00 a.m. to 1.00 p.m.
During this period, a major update to Moodle 4 will be carried out, which is why the system will be unavailable. During the maintenance period, logging into Mahara and Panopto will not be possible. Publicly provided Panopto materials are accessible at all times. As this is a major update, there may be longer loading times even after the end of the maintenance period. Therefore, it is recommended not to schedule any major work in Moodle for 12.09.2023. The Moodle Exam system will not be affected by this maintenance period and will remain available for regular use. It will be updated to Moodle 4 at a later date after the exam period. Moodle 4 brings with it a number of innovations, both functionally and in terms of design. Further information and offers will be made available from September.
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Maintenance work: Migration TSM service
2023/08/28
On 05.09.2023 between 06:00 a.m. and 06.09.2023 11:00 p.m.
During this period, the current backup service will be migrated to a new hardware environment (new Linux server and new storage system), which is why the backup server will not be accessible.
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Maintenance work: Update OpenProject
2023/08/28
On 01.09.2023 between 11:00 a.m. and 12:00 p.m.
+++ Update from 01.09.2023: Maintenance successfully completed. +++ During this period, the software (version 13) will be updated, which is why there will be disruptions.
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WLAN Störung Innenstadt (bis ca. 10:00 Uhr)
2023/08/23
+++Update vom 23.08.2023 um 10:12 Uhr: Die Störung ist behoben. Das WLAN funktioniert wieder.+++ Im Augenblick gibt es eine massive WLAN-Störung im Innenstadtbereich. Voraussichtlich ab 10:00 sollte es wieder gehen. Ursache ist der Ausfall des redundanten WLAN-Kontrollers. Die Konfiguration wurde bereits wiederhergestellt, die Geräte starten gerade neu.
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Maintenance work: Load balancer update
2023/08/22
On 29.08.2023 between 7.00 and 8.00 a.m.
+++ Update from 29.08.2023: Maintenance successfully completed. +++ During this period, the IPv4 and IPv6 access lists on the load balancer will be updated or extended, which is why the following services will be unavailable for a few minutes: Groupware and e-mail (Exchange) as well as SharePoint. In addition, there may be brief problems with the services IDM, SSO, Moodle, Office Online, Open Learnware, Sharelatex and TUCaN.
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Maintenance work: ElabFTW Update (4.8.3)
2023/08/21
On 25.08.2023 between 10.00 and 11.00 a.m.
During this period, the system may be temporarily unavailable due to a software update from version 4.6.0 to version 4.8.3 and due to the implementation of a system update.