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An der Behebung wird derzeit gearbeitet!

Liebe Kolleginnen und Kollegen, aufgrund einer technischen Störung des SAP Fiori Portals kommt es aktuell zu Problemen beim Aufruf des Kontoauszugs! Wir bitten diese Störung zu entschuldigen und arbeiten bereits an der Behebung des Problems! Mit freundlichen Grüßen, SAP Anwendungen

+++ Update vom 10.07.2023: Der Hochleistungsrechner ist wieder in Betrieb. Ob und unter welchen Bedingungen die Störungen wieder auftreten können, ist derzeit nicht klar. +++ Aufgrund eines Ausfalls der Kälteanlage wurde der Hochleistungsrechner heruntergefahren. Einem HRZ-Mitarbeiter ist es gelungen, eine der Kältemaschinen zu starten, sodass die Temperaturen wieder sinken und auf ein Herunterfahren des Housings bisher verzichtet werden konnte. Der Betrieb ist jedoch weiterhin sehr unsicher.

The HRZ IT-Shop, located at the HRZ-Service-Center Lichtwiese, has to close temporarily from 10 July 2023 until 01 August 2023.

On 11.07.2023 between 8.00 and 9.00 a.m.

+++ Update from 11/07/2023: Maintenance successfully completed. +++ Maintenance work will be carried out on the IDM portal during the aforementioned period, which will lead to short-term system outages.

On 11.07.2023 between 7.30 and 9.30 a.m.

During this period, TexLive will be updated. During this time, the system will be temporary unavailable and performance problems may occur.

On 28.06.2023 between 7.00 and 9.00 a.m.

+++ Update from 28/06/2023: Maintenance successfully completed. +++ During this period, maintenance work will be carried out on the IDM system, which may lead to temporary interruptions in the processing of data in the IDM system.

On 27.06.2023 between 6.15 and 7.15 a.m.

During this period, Telekom will be carrying out maintenance work on its devices that are connected to the HRZ. Due to this, ongoing external telephone calls may be interrupted.

+++Update vom 22.06.2023 um 9:38 Uhr: ​Ein Softwareupdate des CallManagers hat das Problem behoben.+++ Der Aufbau von Jabber-Verbindungen, nach der Annahme des Gesprächs, kann einige Sekunden (bis zu 7) dauern. Der weitere Ablauf des Gesprächs ist nicht beeinflusst.

Update: cooling problems resolved, system back up and running

+++ Update as of 01.06.2023 5.00 p.m.: The problem has been identified and fixed. The housing area should be back in regular operation shortly. The high-performance computer will probably only be back in normal operation in the course of the night. +++ The chilled water/air cooling system in building L5|08 has failed. Therefore, the Lichtenberg computer had to be switched off. The housing areas in building L5|08 will also be switched off shortly.

The University Computer Centre (HRZ) will deactivate the host names of the login server sso.tu-darmstadt.de and idp.hrz.tu-darmstadt.de and switch a redirection to the host name login.tu-darmstadt.de.

The University Computer Centre (HRZ) will change its SPAM/virus defence provider on 01.07.2023.

From July this year, the HRZ will manage SPAM and virus defence through the German Research Network (DFN). The previous provider Sophos will discontinue its Puremessage product on 1 July 2023.

On 27.06.2023 between 7.00 and 9.00 a.m.

During this period, maintenance work will be carried out on the IDM system, which may lead to temporary interruptions in the processing of data in the IDM system.

On 20.06.2023 between 7.00 and 8.00 a.m.

During this period, the load balancers will be replaced with current, high-performance devices, which is why the following services will be unavailable for a few minutes: Groupware + E-Mail (Exchange), IDM & SSO, Moodle, Office Online, Open Learnware, ShareLaTeX, SharePoint and TUCAN.

On 15.06.2023 between 5.00 and 10.00 p.m.

During this period, security updates will be installed on the Cisco UC systems. Due to this, the use of the chat functionality in the Jabber Client will be restricted for a few minutes and a new login of the Jabber Client to the system will not be possible. Normal telephone operation is not affected.

On 20.06.2023 from 1.00 to 2.00 p.m.

+++ Update from 20/06/2023: Maintenance successfully completed. +++ Due to maintenance work on the TU-Parken application, there will be a short outage during the mentioned period.

The telephone systems used at the TU Darmstadt, which are no longer up to date, are to be replaced by a new “unified communications” solution. In order to be able to take into account the different needs within the TU, a workshop with representatives from different areas within the TU Darmstadt took place at the end of May with the support of the Digitalisation Office (Digitalisierungsbüro – DiB).

Enhanced title editing features, new transition effects and other new features

The new version 2023 released by Corel is now available for download.

Register your demand now

The IT training department of the HRZ is now accepting applications for vacant IT training positions.

Application process now simplified

Persons who are neither staff members nor students of the TU Darmstadt students of the TU Darmstadt can obtain a TU-ID, provided that they have a justified interest in access to the IT systems of the TU Darmstadt. The procedure for applying for these guest TU-IDs can now be handled digitally.

+++ Update vom 28.06.2023: Die Störung ist behoben. +++ Aktuell gibt es Probleme bei der Nameserver-Abfrage im Bereich des China Education and Research Network Center. Betroffen sind zum Beispiel die Tongji Universität. Beim Versuch, Namen und IP-Adressen aus diesen Netzen aufzulösen, kommt es zu Timeouts, die dann in einem Nameserver-Fehler (SERVFAIL) münden. Aufgefallen ist es bei Mailservern, die die IP-Adressen der einliefernden Mailserver per DNS überprüfen. Durch die Timeouts kann diese Überprüfung fehlschlagen. Die Chinesischen Admins kennen das Problem, konnten jedoch keine Aussage treffen, wie lange das Problem noch bestehen wird. Im Einzelfall könnte eine Abhilfe darin bestehen, betroffene IP-Adressen statisch über die Host-Datei​ Ihres Systems einzutragen.