Archive

On 30.11.2022 from 7.30 to 8.30 a.m.

+++ Update from 31.11.2022: Maintenance successfully completed. +++ Maintenance work will be carried out on the IDM system during this period. This will not affect users or services connected to the IDM system.

Update eduroam access data now until 01.12.2022

Few days left: From December 1st, 2022 it will no longer be possible to log in to the eduroam network with your TU-ID. Personal WiFi IDs are then mandatory.

Do not click the embedded link. Delete the message.

Currently, phishing emails are circulating in which scammers claim that you have requested the closing of your mailbox. Now you are supposed to follow a link if this request should be cancelled. Do not click on the link under any circumstances. This is where scammers try to steal your data.

On 24.11.2022 from 12.30 to 1.30 p.m.

+++ Update as of 25.11.2022: Maintenance successfully completed. +++ Maintenance work will be carried out on the IDM system during the above-mentioned period. However, the IDM system can be used as usual during the maintenance period. Furthermore, the maintenance will not affect services connected to the IDM.

On 06.12.2022 from 7.00 to 8.30 a.m.

+++ Update 06.12.2022: Maintenance successfully completed. +++ Maintenance work will be carried out on the IDM system and IDM portal during this period. The maintenance work on the IDM system will not affect users or services connected to the IDM. The maintenance work on the IDM portal will lead to short-term outages during the specified period.

On 30.11.2022 from 5.00 to 10.00 p.m.

A bugfix update for the Cisco CallManager has to be installed. Cisco phones and Jabber clients may lose connection to the CallManager for a short time. Ongoing calls should not be affected, nor should telephony via Alcatel terminals.

New opening hours

HRZ provides central telephone directory assistance. This is the point of contact for the entire university and college region in Darmstadt and can be contacted by all TU members, as well as guests and external persons. .

On 29.11.2022 from 08.00 a.m. to 1.00 p.m.

+++ Update as of 29.11.2022: Maintenance successfully completed. +++ Unfortunately, the system migration had to be postponed again due to technical problems. The move is now scheduled for 29.11.2022. The system will then be accessible at the new address https://sharelatex.tu-darmstadt.de/ from 1.00 p.m. on.

The User Support Service of the HRZ offers consultation hours for on-site help for members of the TU Darmstadt with PC and IT problems. From now on, you can find them at the new location at the Lichtwiese and with a new online counselling service.

On 24.11.2022 from 08.00 a.m. to 1.00 p.m.

+++ Update as of 23.11.2022: Unfortunately, the system migration had to be postponed again due to technical problems. New date is 29.11.2022. +++ Unfortunately, the system migration had to be postponed again due to technical problems. The move is now scheduled for 24.11.2022. The system will then be accessible at the new address https://sharelatex.tu-darmstadt.de/ from 1.00 p.m. on.

+++Update vom 18.11.2022 um 12:28 Uhr: ​Der Fehler wurde gefunden. Bisher bitte weiterhin sharelatex01.ca.hrz.tu-darmstadt.de verwenden. Einen neuen Termin geben wir rechtzeitig bekannt.​+++Update vom 17.11.2022 um 18:41 Uhr: Leider konnte die Ursache für das Problem nicht gefunden werden. Wir haben daher beschlossen, das System wieder auf den ursprünglichen Server zurück zu sichern: sharelatex01.ca.hrz.tu-darmstadt.de   Einen neuen Termin werden wir rechtzeitig ankündigen.+++ Im Moment ist das Einloggen nicht möglich – leider weiterhin Probleme bei der Anmeldung.

As of 01 December 2022, the security configurations for Zoom meetings and webinars, which were previously only a recommendation, will be automatically preset in order to reduce the disruptive potential of Zoom events.

​+++Update vom 15.11.2022 um 16:58 Uhr: Das Problem ist behoben. Der Umzug konnte durchgeführt werden. Bitte verwenden Sie nun folgenden Link: https://sharelatex.tu-darmstadt.de +++ Aufgrund technischer Probleme ist ShareLatex konnte der Umzug des Systems nicht durchgeführt werden. Bis zu einem neuen Termin ist die bisherige Seite weiterhin aktiv: https://sharelatex01.ca.hrz.tu-darmstadt.de/​

Now available at new server address

After the system move had to be postponed due to technical problems, ShareLaTeX is now available at the new address https://sharelatex.tu-darmstadt.de/. All data has been ported to the new system.

Due to technical problems with ShareLaTeX, the system move could not be carried out. Until a new date, the previous page is still active: https://sharelatex01.ca.hrz.tu-darmstadt.de/ We have fixed the error.

+++Update vom 16.11.2022 um 13:38 Uhr: Die Störung ist behoben. Die Jabber Neuanmeldung funktioniert wieder.+++ Nach einem Update ist die externe Neuanmeldung (Login mit TUID) außerhalb des TU Netzes gestört. Jabber Clienten, welche bereits angemeldet sind, sind nicht betroffen, solange die Anmeldung noch gültig ist (bis zu 30 Tage). Als Workaround bitte die Neuanmeldung im TU Netz, z.B. per VPN durchführen.

On 15.11.2022 at 7.00 p.m.

Due to authentication problems, the Exchange Server must be rebooted at short notice. This may lead to possible Exchange outages affecting e-mail and the Groupware service. Currently, the disruption has no effect on you.

​+++Update vom 16.11.2022 um 11:07 Uhr: Die Störung ist behoben. Der CalDAV-Zugriff ist wieder möglich.+++ Zurzeit gibt es Authentifizierungprobleme im Zusammenhang mit dem Active Directory Dienst. Aufgrund technischer Probleme ist der CalDAV-Zugriff aktuell nicht verfügbar. An der Behebung der Störung wird bereits gearbeitet.

ShareLatex derzeit nicht verfügbar

On 22.11.2022 between 7.30 and 9.00 a.m.

+++ Update from 22.11.2022: Maintenance successfully completed. +++ During this period, the HRZ will carry out maintenance work on the IDM system and IDM portal, during which there may be brief interruptions both in the use of the IDM portal and in the processing of data in the IDM system.