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Disruption: Hexagon – media technology failure
2023/10/26
+++ Update from 11.07.2023: At present, the all-clear cannot yet be given. Further parts of the media technology installation have been switched off and parts of the network infrastructure have been removed. The retrofitting of the air-conditioning technology is planned for the beginning of the winter semester 2023/24. +++ +++ Update from 03.07.2023: At the moment, the emergency solution is working – with significantly lower outside temperatures. The next challenge will be the 34° outdoor temperature predicted for the weekend. +++ +++ Update from 28.06.2023: We can cautiously give the all-clear. The units were obviously not permanently damaged by the heat. At the moment, only the connection panels on the consoles can be used. Nevertheless, transmission is possible from 08 to 0012. We hope that this will stabilise the situation. +++ The media technology in the three lecture halls S3|11/08, 0012 and 006 is currently not running stably because the technology room reaches temperatures of up to 50° Celsius and equipment therefore switches off. A solution is being worked on. It is not foreseeable whether the various emergency solutions will actually suffice to get the problem under control.
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Groupware: Externer E-Mail-Versand und -Empfang gestört
2023/10/23
+++Update vom 23.10.2023 um 14:49 Uhr: Die Störung ist behoben. Der Versand und Empfang von E-Mailnachrichten funktioniert wieder+++
+++Update vom 23.20.2023 um 14:34 Uhr: Im Moment ist Webmail (OWA) nur über die Lightening Version verfügbar. An der Behebung der Störung wird gearbeitet+++ Seit Sonntag 16 Uhr ist der E-Mail-Transport zwischen dem zentralen Mail-Gateway (Schnittstelle nach außen) und Groupware gestört. Es werden daher E-Mails von und an externe Empfänger:innen/Absender:innen nicht zugestellt. Die E-Mails gehen nicht verloren, sondern werden in Warteschlangen zwischengespeichert und nach Behebung der Störung zugestellt. Der interne Mailversand zwischen zentralen E-Mail-Adressen @tu-darmstadt.de im Groupware-System funktioniert. Wir arbeiten an der Behebung.
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Maintenance work: Moodel – minor update
2023/10/23
On 26.10.2022 from 7.00 a.m. to 3.00 p.m.
+++ Update from 26.10.2023: Maintenance successfully completed. +++ During this period, a minor update to the latest Moodle version will be carried out, which is why the Moodle system will be unavailable for a maximum of one hour. During the Moodle maintenance period, logging into Mahara and Panopto will not be possible.
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Störung Outlook
2023/10/19
Aktuell gibt es eine Störung in Outlook, die aber nicht alle Nutzer:innen betrifft. Es erscheint wiederholt ein Fenster mit der Aufforderung der Passworteingabe. Folgender Workaround vermeidet die wiederholte Passworteingabe, beseitigt aber nicht die Störung.
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16th AdminDay on 10 November 2023
2023/11/01
Register now!
The event is aimed at the IT system administrators of the departments, institutes and central facilities.
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Webmail für Studierende funktionierte nicht
2023/10/18
*** Störung behoben***
Der Zugang zum Webmail-Portal für Studierende war gestern Abend ab ca. 23 Uhr bis heute morgen 7 Uhr gestört. Hintergrund war ein Problem mit dem Speicherplatz. Dieses Problem wurde inzwischen wieder behoben.
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Maintenance work: IDM portal
2023/10/12
On 17.10.2023 between 8.00 and 9.00 p.m.
+++ Update from 23.10.2023: Maintenance successfully completed. +++ During this period, maintenance work will be carried out on the IDM portal, which will lead to brief outages of the portal.
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Issuance of server certificates disrupted
2023/10/10
+++ Update from 10.10.2023: The bug has been fixed by the provider. +++ It is currently not possible to apply for and issue server certificates. The provider has been informed. A solution to the problem is being worked on.
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Discontinuation of the HRZ IT shop
2023/09/26
Orders via the HRZ IT-Shop are only possible until 06.10.2023.
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Authorisation application for eInvoice and order portal digitised
2023/09/15
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Picture: -Learning ArbeitsgruppePicture: -Learning Arbeitsgruppe
Major Moodle update with new features in function and design
2023/09/14
On 12 September, a major Moodle update to Moodle version 4 was successfully carried out. Moodle 4 brings some new features both functionally and in design. The Moodle Exam system will be updated to Moodle 4 at a later date after the exam period.
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Pilot User for Cloud Services Wanted
2023/09/14
Do you have a need for Infrastructure as a Service or other cloud services for your department's work? Then become a pilot user now.
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Moodle Major update to Moodle 4
2023/09/11
On 12.09.2023 from 7.00 a.m. to 1.00 p.m.
During this period, a major update to Moodle 4 will be carried out, which is why the system will be unavailable.
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Ausstellen von Nutzerzertifikaten derzeit nicht möglich
2023/09/04
+++Update vom 10.10.2023: Die Umstellung auf Seiten des Anbieters wurde abgeschlossen. Nutzerzertifikate können wieder beantragt werden.+++ Aufgrund einer Umstellung auf Seiten des Anbieters, ist die Beantragung und Ausstellung von Nutzerzertifikaten derzeit leider nicht möglich. Der Anbieter arbeitet an der Behebung des Problems. Bisher wurde uns kein Lösungszeitpunkt mitgeteilt Sollte es Neuigkeiten geben, werden wir diese hier kommunizieren.
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Maintenance work: Update OpenProject
2023/09/04
On 05.09.2023 between 1:00 p.m. and 2:00 p.m.
During this period, the software (version 13) will be updated, which is why there will be disruptions.
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Phishing about an alleged pay slip in circulation
2023/08/31
Do not click the embedded link. Delete the message.
Phishing emails are currently circulating in which fraudsters claim that you have received a pay slip. The email links to a fake login page that is based on the real login page of the TU Darmstadt.
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Maintenance work: Athena Card Printing System
2023/08/29
On 29.08.2023 between 07:00 a.m. and 4:00 p.m.
+++ Update from 30.08.2023: Maintenance successfully completed. +++ +++ Update from 30.08.2023: Maintenance work is still ongoing. +++ During this period, the Athena Card printing system will be undergoing maintenance, which may result in restrictions on card printing.
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Maintenance work: Moodle – Major update to Moodle 4
2023/09/08
On 12.09.2023 from 7.00 a.m. to 1.00 p.m.
During this period, a major update to Moodle 4 will be carried out, which is why the system will be unavailable. During the maintenance period, logging into Mahara and Panopto will not be possible. Publicly provided Panopto materials are accessible at all times. As this is a major update, there may be longer loading times even after the end of the maintenance period. Therefore, it is recommended not to schedule any major work in Moodle for 12.09.2023. The Moodle Exam system will not be affected by this maintenance period and will remain available for regular use. It will be updated to Moodle 4 at a later date after the exam period. Moodle 4 brings with it a number of innovations, both functionally and in terms of design. Further information and offers will be made available from September.
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Maintenance work: Migration TSM service
2023/08/28
On 05.09.2023 between 06:00 a.m. and 06.09.2023 11:00 p.m.
During this period, the current backup service will be migrated to a new hardware environment (new Linux server and new storage system), which is why the backup server will not be accessible.
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Maintenance work: Update OpenProject
2023/08/28
On 01.09.2023 between 11:00 a.m. and 12:00 p.m.
+++ Update from 01.09.2023: Maintenance successfully completed. +++ During this period, the software (version 13) will be updated, which is why there will be disruptions.